Cookie Policy

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They help websites remember information about your visit, such as your login status, preferences, and settings.

Cookies serve several important purposes:

• Authentication: Remember that you're logged in so you don't have to sign in on every page
• Preferences: Store your language, theme, and other settings
• Security: Protect against fraudulent activity and unauthorized access
• Analytics: Understand how visitors use our platform to improve user experience

Cookies can be session cookies (temporary, deleted when you close your browser) or persistent cookies (remain on your device until they expire or you delete them).

2. Why We Use Cookies

Bulktify uses cookies for the following purposes:

2.1 Essential Platform Functionality

Some cookies are absolutely necessary for our platform to function properly. Without these cookies, you would not be able to log in, access your account, or use core features.

2.2 Security & Fraud Prevention

We use cookies to protect your account from unauthorized access, prevent fraudulent transactions, and detect suspicious activity. These cookies help us keep your data safe.

2.3 User Preferences

Cookies remember your preferences such as language selection, theme (light/dark mode), and dashboard layout settings. This ensures a consistent experience across your sessions.

2.4 Performance & Analytics

We use analytics cookies to understand how users interact with our platform. This helps us identify areas for improvement, fix bugs, and develop new features that meet your needs.

2.5 Communication Preferences

Cookies help us remember your communication preferences, such as whether you've opted in or out of marketing emails or dismissed certain notifications.

3. Types of Cookies We Use

We categorize cookies into three types based on their purpose and whether they can be disabled:

3.1 Essential Cookies (Cannot Be Disabled)

These cookies are strictly necessary for our platform to function. Disabling these cookies will prevent you from using Bulktify's Services.

• Authentication Tokens: Firebase Authentication cookies that keep you logged in
• Session Management: Track your session and maintain state across pages
• Security: CSRF (Cross-Site Request Forgery) protection tokens
• Load Balancing: Ensure requests are routed to the correct server

Duration: Session cookies (deleted on browser close) or 30 days for persistent authentication

3.2 Analytics Cookies (Optional - Can Be Disabled)

These cookies collect information about how visitors use our platform. All data is anonymized and aggregated.

• Vercel Analytics: Anonymous usage statistics, page views, performance metrics
• Internal Analytics: Feature usage tracking to identify popular and underused features
• Error Tracking: Sentry cookies for debugging and error monitoring (no PII collected)

Duration: 1-2 years

How to Disable: You can disable analytics cookies through your browser settings (see Section 5 below).

3.3 Preference Cookies (Optional - Can Be Disabled)

These cookies remember your choices and preferences to provide a personalized experience.

• Language Selection: Remember your preferred language
• Theme: Light/dark mode preference (if implemented)
• Dashboard Layout: Remember collapsed sidebars, table column preferences
• Notification Preferences: Remember dismissed announcements

Duration: 1 year

Impact of Disabling: You will need to reset your preferences each time you visit.

4. Detailed Cookie Information

Below is a comprehensive table of all cookies used by Bulktify, including their names, purposes, types, durations, and providers.

Note: The above table reflects cookies currently in use. As we improve our platform, additional cookies may be added. We will update this policy accordingly.

5. How to Manage Cookies

You have control over cookies on your device. However, note that blocking essential cookies will prevent you from using Bulktify's Services.

5.1 Browser Settings

Most web browsers allow you to control cookies through their settings. Below are instructions for common browsers:

5.2 Cookie Consent Banner (Future Feature)

In a future update (Story 26.13), we will implement a Cookie Consent Banner that allows you to customize your cookie preferences directly on our platform. Until then, please use your browser settings.

5.3 Impact of Disabling Cookies

If you disable cookies, some features of Bulktify may not work properly:

• Authentication: You will not be able to log in or stay logged in
• Preferences: Your settings will reset each time you visit
• Security: Protection against CSRF attacks will be reduced
• Analytics: We will not be able to improve our platform based on usage data

6. Third-Party Cookies

Some cookies on our platform are set by third-party services we use to provide and improve our Services. These third-party cookies are subject to the respective providers' privacy policies.

6.1 Third-Party Services

• Firebase / Google Cloud: Authentication and database services
  Privacy Policy: https://firebase.google.com/support/privacy
• Vercel: Hosting, analytics, and performance monitoring
  Privacy Policy: https://vercel.com/legal/privacy-policy
• Stripe: Payment processing (payment forms are embedded via Stripe.js)
  Privacy Policy: https://stripe.com/privacy
• AcceptBlue: Payment processing (ACH bank transfers, credit card processing)
  Privacy Policy: https://www.acceptblue.com/privacy-policy
• Sentry: Error tracking and monitoring
  Privacy Policy: https://sentry.io/privacy/

6.2 Your Control Over Third-Party Cookies

We do not control third-party cookies. To manage or disable them, please refer to the privacy policies and cookie settings of the respective third-party providers.

6.3 No Advertising Cookies

Important: Bulktify does not use advertising cookies or sell your data to advertisers. We do not display third-party ads on our platform.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our cookie usage, legal requirements, or platform features. When we make changes:

• Updated "Last Updated" Date: At the top of this page
• Email Notification: For material changes, we will notify you via email
• Platform Notice: A banner on your dashboard will alert you to policy changes

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies.

8. Contact Us

If you have questions or concerns about our use of cookies, please contact us: